Terms of Service

Nikki is an AI-powered personal knowledge assistant. By connecting your Gmail account and other data sources, Nikki builds a knowledge graph of your professional relationships, communications, and context — and provides a conversational interface for querying that knowledge.

Access to Nikki is provided on a subscription basis. We reserve the right to update, modify, or discontinue features with reasonable notice to active subscribers.

By creating an account, you agree to:

• Provide accurate account information and keep it up to date

• Maintain the confidentiality of your login credentials

• Not share your account with others outside your authorized workspace

• Promptly notify us of any unauthorized access to your account at [email protected]

You are responsible for all activity that occurs under your account, whether or not you authorized it.

You may use Nikki only for lawful purposes and in accordance with these terms. You agree not to:

• Use Nikki to process data belonging to third parties without their consent

• Attempt to reverse engineer, decompile, or extract the underlying source code or models

• Use automated scripts or bots to access the service in ways that degrade performance for other users

• Circumvent authentication, rate limits, or access controls

• Use the service to generate, store, or transmit content that is illegal, harmful, or in violation of any applicable law

We reserve the right to suspend or terminate accounts that violate these terms.

Your use of Nikki is subject to our Privacy Policy, which is incorporated into these terms by reference. By using Nikki, you authorize us to process your email data as described in the Privacy Policy.

You retain ownership of your data at all times. We do not claim any intellectual property rights over your emails, contacts, or the content of your knowledge graph.

You can export or delete your data at any time by contacting [email protected].

The Nikki software, brand, website, and all related technology are the intellectual property of CodeMax IT Solutions. These terms do not grant you any ownership interest in Nikki's technology.

We grant you a limited, non-exclusive, non-transferable license to access and use the Nikki service for your own internal business purposes during your active subscription.

Any feedback, suggestions, or ideas you share with us about improving Nikki may be used by us without compensation or attribution to you.

Subscriptions are billed monthly in advance. Fees are non-refundable except where required by applicable law.

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period — you will retain access until then.

We may update pricing with 30 days' written notice to active subscribers. If you do not accept a price change, you may cancel before it takes effect.

To the maximum extent permitted by applicable law, Nikki and CodeMax IT Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of data, loss of revenue, or loss of business — arising from your use of the service.

Our total liability for any claim arising from these terms or your use of Nikki shall not exceed the total fees you paid in the 12 months preceding the claim.

Nothing in these terms limits liability for fraud, gross negligence, or death or personal injury caused by our negligence.

Nikki is provided "as is" without warranty of any kind. We do not guarantee that the service will be uninterrupted, error-free, or that any particular query will produce accurate results.

AI-generated knowledge graph extractions and conversational responses may contain errors or omissions. You should not rely on Nikki as the sole source of truth for critical business decisions.

Either party may terminate the subscription at any time. We may suspend or terminate your account immediately if:

• You violate these terms

• We are required to do so by law

• We discontinue the service (in which case we will provide at least 30 days' notice and a pro-rated refund for unused subscription time)

Upon termination, your access to the service will cease and we will delete your data in accordance with our Privacy Policy.

These terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Any disputes arising from these terms shall be resolved through good-faith negotiation first. If negotiation fails, disputes shall be submitted to the courts of Goa, India, which shall have exclusive jurisdiction.

If you are located in the European Union, you may also be entitled to bring claims before the courts of your country of residence.

We may update these terms from time to time. We will notify active subscribers by email at least 14 days before material changes take effect. Your continued use of Nikki after changes take effect constitutes acceptance of the updated terms.

If you do not agree to updated terms, you may cancel your subscription before they take effect.

For any questions about these terms, contact:

Nikki / CodeMax IT Solutions

[email protected]